Frequently Asked Questions
Everything you need to know about our farm-fresh dairy and organic products.
How do you ensure the purity of your A2 Gir Cow Ghee?
Our Ghee is handcrafted using the traditional Bilona method, where curd is churned to extract butter before being slow-cooked. We use milk exclusively from grass-fed Gir cows, ensuring no additives, preservatives, or synthetic hormones are ever used.
What is the shelf life of your dairy products?
Our A2 Ghee has a shelf life of 12 months when stored in a cool, dry place. For other perishable items like paneer or butter, we recommend checking the specific 'Best Before' date on the packaging and keeping them refrigerated.
Do you offer nationwide shipping across India?
Yes, we ship our non-perishable products, including Ghee, oils, and honey, to most pin codes across India. Perishable items are currently restricted to specific regions to maintain freshness during transit.
What is your return policy for food items?
Due to the nature of food products, we do not accept returns. However, if you receive a damaged or incorrect product, please contact our support team within 24 hours of delivery with photos for a replacement or refund.
Are your products organic and chemical-free?
Absolutely. We pride ourselves on offering 100% natural products. From our cold-pressed oils to our raw honey, everything is processed without chemicals, refining agents, or artificial colors.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique AWB number to monitor your shipment's progress in real-time.